Apple CEO John Ternus says the company cannot yet predict when supply of the iPhone Duo will meet demand. In an interview with Reuters, Ternus said Apple is "working hard to get it to as many customers as quickly as possible, but at this point, we're not able to predict when supply and demand will be in balance."

Apple launched its first foldable last month for $1,999, with a 5.4-inch outer display and a 7.6-inch inner screen. According to the report, preorders sold out quickly, and some shipments are expected to arrive in 2027. Apple also offered a limited number of models in stores at launch.

Ternus also addressed reports of cracked screens. He said "a very small percentage" of iPhone Duos were returned for this issue and that Apple is replacing them.

The report says Apple has faced supply chain constraints and rising memory costs for months. Those costs have led to price increases across its product lineup and higher starting prices for the iPhone 18 Pro and Pro Max. On Apple's Q4 2026 earnings call on Monday, Ternus said, "What we're seeing with memory pricing right now is unprecedented." He added that the company expects "even higher memory costs" in the December quarter, which he said is "partly offset" by recent price increases.

Apple reported record iPhone revenue of $57.58 billion for the fourth quarter, even without a standard iPhone 18 model.