Apple said it cannot predict when supply of the iPhone Duo will match demand. Chief Operating Officer Sabih Khan made the statement on the company's earnings call on Monday, Nov. 2. "iPhone Duo is constrained as of today," Khan told investors. "But at this time, it's really hard to predict when supply and demand will be in balance."
The foldable device, Apple's most expensive smartphone to date, sold out shortly after its official launch on Oct. 23. Apple told the Financial Times that demand was "nothing short of extraordinary." According to the report, buyers who did not preorder or queue at an Apple store now face shipping times extending into 2027. The report says some carriers, including Verizon, have offered gift cards as an apology for the delays.
Khan also discussed rising memory chip costs, which the report attributes to demand from the AI industry. He said Apple has raised prices on numerous products, which he described as a "reluctant" decision. The report notes that MacBooks and iPads saw price increases of up to 25% in June.
CEO John Ternus said Apple will be "deepening" its partnership with Perryman, a titanium producer that supplies parts for the device.
The report cites Korean reports that Samsung Galaxy Z Fold 8 sales rose 20% in the week after the iPhone Duo became available. It also mentions reports of cracked displays on the iPhone Duo.